Returns & Exchanges

At Heights, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn garments with original tags attached. Our streamlined process ensures that finding your perfect fit is always a risk-free experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email or our portal.

3

Pack the Garments

Place the items in their original packaging, ensuring all designer tags remain attached and the clothing is in its original condition.

4

Ship and Track

Drop your package at any authorized carrier location and keep your tracking number handy as we process your refund or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing